Senior design leader
Strategy and craft, not one or the other.
I help organizations see what their products could be — and build the systems to get there. Currently at Capital One, leading design in the Commercial Bank.
Recent writing
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The Design Philosophy That's Been Hiding in Plain Sight for 60 YearsHere's my small act of resistance: a product design article built on the two Star Trek principles that have guided my entire career.March 26, 2026
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The Case for Whimsy in Enterprise DesignWhat a four-year-old subway operator taught me about delight in internal tools.March 24, 2026
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Consumer Design Skills Will Only Get You So FarEnterprise and internal tool design requires a different set of instincts, and a different kind of leadership. Here are five principles I've uncovered the hard way.March 17, 2026